How to Run a Good On Line Service
A MOO, MUD or MUSH. or E-Mail List, like any community, needs fair, even handed management. Follows is an excerpt from a paper found on the internet with the Principles of managing a Cyber Community. These guidelines should be read by managers, teachers and general members of any OnLine Community.
Principles of Cyberspace Innkeeping
By John Coate
- The currency is human attention. Work with it.
- Discourage abuse of it.
- You are in the relationship business.
- Welcome newcomers. Help them find their place.
- Show by example.
- Strive to influence and persuade.
- Have a big fuse. Never let the bottom drop out.
- Use a light touch. Don't be authoritarian.
- Affirm people. Encourage them to open up.
- Expect ferment. Allow some tumbling.
- Leave room in the rules for judgement calls.
- Think "tolerance."
- Encourage personal and professional overlap.
- Don't give in to tyranny by individual or group.
- Encourage face-to-face encounters.
- Help it be "woman-friendly."
- It isn't just you: let the people help shape it.
- Be part of the community.
This entire paper can be found at the following link:
Cyberspace Innkeeping: Building Online Community
and another good file is: Nine Principles for Making Virtual Communities Work
EduVR Main Page - Unofficial Listowner Manuals Home Page
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